ex20 Privacy Policy
At ex20, your privacy is paramount. This Privacy Policy explains how we collect, use, and protect your information while providing a world-class cricket and casino gaming experience tailored for India.
Data We Collect
We collect personal information including account details such as your name, email, phone number, and age verification documents during registration.
Technical data like device information, browser type, IP address, and usage patterns are collected to enhance performance and security.
Payment details related to INR transactions via UPI, Paytm, PhonePe, and Net Banking are secured and handled with strict confidentiality.
Cookies and tracking technologies collect data to improve user experience, facilitate navigation, and support personalized offers.
How We Use Your Data
Your data is used to provide and improve services, verify identity to prevent fraud, process transactions securely, and personalize content and promotions relevant to Indian players.
We employ security measures to protect data integrity and to comply with applicable laws and regulatory requirements.
Data supports customer service inquiries and helps identify and resolve technical issues swiftly.
Cookies and Tracking
Cookies are used to remember your preferences, login status, and to analyze usage trends.
Tracking technologies help us understand user interactions across devices and improve marketing effectiveness.
You can manage cookie preferences through your browser settings, but disabling cookies may limit some features.
Data Storage & Security
ex20 stores personal data securely on servers with encryption and regular security audits to prevent unauthorized access or breaches.
Only authorized personnel have access to your data, strictly for business purposes including service provision and fraud prevention.
We commit to continuous improvements in data protection aligned with Indian regulatory standards.
Sharing Data with Third Parties
We do not sell your personal information. Data may be shared with trusted service providers for payment processing, identity verification, and legal compliance.
All third parties are bound by confidentiality agreements to act in accordance with our privacy standards and Indian laws.
We do not share data for direct marketing without your explicit consent.
Your Rights and Data Control
You have the right to access, correct, or request deletion of your personal data held by ex20.
Requests can be made by contacting customer support, who will respond within reasonable timelines.
You may opt out of certain data processing or marketing communications at any time through your account settings or by contacting us.
Policy Updates
This Privacy Policy may be updated periodically to reflect regulatory changes or operational improvements.
We encourage you to review this page regularly. Continued use after updates signifies acceptance of new terms.
Contacting ex20
If you have any questions about this Privacy Policy or data privacy in general, please contact our support team at [email protected] for assistance.
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